Hardware & Network Support
Hardware Support Course
Introduction
Hardware Support Technician is the one who installs, Troubleshoot, repairs, maintains various types of Hardware IT assets. These IT Hardware assets can be Desktops, Laptops, Printers, Scanners, Power supply, RAM, Cooling Systems, and Monitors.
Introduction to Operating Systems
- Types of Operating Systems
- Overview of Microsoft Operating System
- Introduction to Linux operating system
- Client vs Server Operating System
- Installing software for Writing CD and creating ISO images
- Windows 10 Operating System
- Windows 10 installation
- Types of Partitions
- Basics of Computer Networking
- Different types of Internet Connectivity
- Difference between Static and Dynamic IP Address
Configuring Wi-Fi network
Introduction to IT Hardware
- Identifying System Unit Components
- Input Hardware Devices
- Output Hardware Devices
- Basic Hardware Connections
- Modern Types of Connectors – USB, OTG, NFC
- External Hardware and Peripherals Connections
- Motherboard Overview
- Motherboard Components
- Understanding CPU characteristics
- CPU Cooling Techniques
- Multimedia Devices
Overview of Storage Devices
- Identifying Storage Devices
- SATA Drives
- SSDs
- SCSI Drives
- Overview RAID storage
Understanding Printers
- Understanding laser printers
- Understanding Inkjet Printers
- Understanding Thermal Printers
- Understanding Impact Printers
- Setting up and Installing a Printer
- Wireless printing
- Printer toner refilling
Modern Hardware Devices and Gadgets
- Installing Various Types of Hardware Components
- Readers and scanners
- Projector
- CCTV and Surveillance system
- Computer Firmwares
- Assembling a PC
- UPS and Inverters
- Basic Electronics overview
Troubleshooting IT Hardware
- Troubleshooting hardware devices
- Troubleshooting laptop components
- Troubleshooting Hard Drives
- Troubleshooting Printers
- Desktop chip level repairing basics
- Mobile repairing – Basics of mobile repairing
- Laptop chip level repairing basics
Computer Safety and Operational Procedures
- Computer Safety Procedures
- Managing Computing Environments
- Managing Safety Hazards
- PC Hardware-Electrostatic Discharge Tools
- Computer and Laptop Cleaning Tools
- PC Hardware Diagnostic Tools
- Securing Computers
- Computer Hardware Recycling
- Communication and Professionalism
Network Support Course
Introduction
IT Network Support Technician is the one who troubleshoots, monitors, maintains the Internet and Intranet connectivity also the learner can monitor and maintain the uptime of various types of Networking Devices such as Routers, Switches, and Hubs.
Networking Basics
- Basics of Networking
- OSI Model
- TCP/IP Model
- Reference Link 1
- OSI/TCP Model
- Network Protocols
Network Connectivity
- Network Topology and Network Devices
- Reference Link
- Network Cabling
- Internet Connectivity Types
IP Addressing
- Basics of IP addressing
- Classes of IP addresses
- Difference Between Static and Dynamic IPs
- Subnetting
- Configuring DHCP for Small Network
- Network Ports
- Overview of DNS
- WINS vs DNS
- MAC Address Formats
- Troubleshooting of Networks
- Network Troubleshooting Tools
Wi-Fi Networks
- Configuring Wi-Fi Network
- Wireless Standards